Last Updated: 6 November 2026
Introduction
Welcome to Erackom Store, operated by Erackom Entertainment.
At Erackom Store, we respect your privacy and are committed to protecting the personal information of our customers, visitors and users.
This Privacy Policy explains how we collect, use, store, protect and share your personal information when you visit our website, browse our products, interact with our services or make purchases.
By accessing or using our website, you acknowledge that you have read this Privacy Policy.
Our privacy practices are intended to comply with applicable data protection laws, including Ghana’s Data Protection Act, 2012 (Act 843), and other applicable privacy regulations.
Information We Collect
We may collect the following categories of information when you interact with Erackom Store:
A. Personal Information
Full name.
Email address.
Telephone number.
B. Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address.
Browser type and version.
Device information.
Operating system.
Website pages visited.
Date and time of visits.
Website usage and browsing activity.
How We Use Your Information
Erackom Store may use your information to:
- Respond to customer enquiries and complaints.
- Send order confirmations and important service notifications.
- Improve website performance and customer experience.
- Maintain website security and prevent fraudulent activities.
- Provide information about new products, promotions and special offers where permitted.
- Comply with applicable legal and regulatory obligations.
We will only use personal information for legitimate and disclosed purposes.
AliExpress Affiliate Marketing and Third-Party Products
Erackom Store participates in affiliate marketing programmes, including the AliExpress Affiliate Programme.
Some products displayed on our website may be sourced from third-party sellers through AliExpress.
When you click an affiliate product link, you may be redirected to the AliExpress website or another third-party website to complete your purchase.
Please understand that:
Erackom Store does not directly process purchases completed on AliExpress.
AliExpress and the relevant sellers manage their own checkout, payment, delivery and customer transaction processes.
Any personal information you provide directly to AliExpress or another third-party website is governed by that website’s privacy policy.
Erackom Store may receive affiliate commissions when visitors make qualifying purchases through our affiliate links, at no additional cost to the customer.
We encourage visitors to review the privacy policies and terms of service of third-party websites before providing personal information or making purchases.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies are small text files stored on your device when you visit a website.
We may use cookies to:
Remember shopping cart contents.
Maintain customer login sessions.
Improve website functionality.
Understand website traffic and visitor behaviour.
Support website security.
Measure the effectiveness of marketing and affiliate links.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website, including shopping cart and checkout features.
Where required by applicable law, we will request consent before using non-essential cookies.
Sharing of Personal Information
Erackom Store does not sell customers’ personal information for money.
However, we may share necessary information with trusted third parties where required to operate our business and provide services.
These may include:
Payment processing companies.
Website hosting providers.
Website maintenance and security providers.
Email and communication service providers.
Digital product delivery services.
Analytics and marketing service providers.
Government authorities or regulatory bodies where legally required.
Such third parties should only process personal information for authorised purposes and subject to appropriate safeguards.
Data Protection and Security
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access.
Accidental loss.
Unlawful disclosure.
Alteration or misuse.
Destruction of personal information.
Security measures may include secure website connections, access controls, password protection, website monitoring and appropriate security updates.
Although we take reasonable steps to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.
Information may also be retained where necessary for:
Accounting and financial records.
Legal and regulatory compliance.
Resolving disputes.
Preventing fraudulent transactions.
Maintaining legitimate business records.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it, subject to applicable legal requirements.
Your Privacy Rights
Subject to applicable data protection laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information where legally permitted.
- Object to certain forms of data processing.
- Withdraw consent where processing is based on consent.
- Request information about how your personal data is used.
- Raise concerns about the handling of your personal information.
To exercise these rights, please contact us using the details provided in this Privacy Policy.
You may also contact Ghana’s Data Protection Commission where appropriate.
Third-Party Websites and External Links
Our website may contain links to external websites, including AliExpress and other third-party shopping, payment and service platforms.
Erackom Store does not control the privacy practices, security arrangements or content of these external websites.
We are not responsible for the privacy policies or data handling practices of third-party websites.
Visitors are encouraged to review the applicable privacy policies before using external services.
International Data Transfers
Some of our website hosting providers, affiliate partners and other service providers may operate outside Ghana.
Consequently, personal information may be processed or stored in other countries.
Where international transfers occur, we will take reasonable steps to ensure that appropriate data protection safeguards are applied in accordance with applicable laws.
Children’s Privacy
Erackom Store is not intended to knowingly collect personal information from children under the age of 13 without appropriate authorisation where required by law.
If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the matter.
Changes to This Privacy Policy
Erackom Store reserves the right to update or amend this Privacy Policy when necessary to reflect changes in our business operations, website functionality, technology or applicable laws.
Any updates will be published on this page, together with the revised effective date.
We encourage visitors to review this page periodically.
Contact Information
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us.
Company: Erackom Entertainment
Website: https://store.erackomentertainment.com
Email: info@erackomentertainment.com
Telephone: + 233 (0)50 007 8688
Location: Ghana
We are committed to addressing legitimate privacy enquiries and protecting the personal information entrusted to us.
© 2026 Erackom Store. All Rights Reserved.
Operated by Erackom Entertainment.